No Kristen, I use the same size of heated pail and mine had been fine (touch wood) could it be something simple like the water is warm enough it isn't kicking in or maybe the plug became loose? Hope you can figure it out soon, this is my first year using one and I wouldn't be without it!!!
__________________ Life without Horses!! I DON'T THINK SO ! ! !
i have a few some older than others. the older ones i think the heater has stopped woking. i think maybe the heater needs replaced but i cant figure out how to do it. anyone has suggestions? cant afford to buy new ones right now.